Malaysia Post
What sort of impression you have about Malaysia Post? As living in a small penang state, the post office used to be terrible, the air is so stuffy inside, not cycled, ceiling fan turning slowly... Foooh....terrible place....
Not until they upgrade to air-conditioned. Now at least better, but the service I can tell you is SUX. Misuse the words also. On last trip back to hometown for some training, and I required to send parcels. I need to get the price for the sea shipping and air shipping... Gone to the post office, as usual trend, the Q is terrible long that need to wait at least 15mins till your turn... WTF??!!! So try to hunt for brochure or any poster stating the price...no luck.....
then saw one corner with a office table and one lady sitting there reading newspaper... Ohh... pay to read newspaper during office hours... good huh.... on the table with a sign saying service counter... so sounds like is enquiry counter too... So head there and ask for info.... feedback I got is "kena tanya kounter sana"... bukan sini... then she continue read her paper.... WTF!!!??? service counter not for asking info... hahahaha....need to Q for over 15mins just for the pricing... yea rite.... so what to do... Jump Q.....
Great Service!
Not until they upgrade to air-conditioned. Now at least better, but the service I can tell you is SUX. Misuse the words also. On last trip back to hometown for some training, and I required to send parcels. I need to get the price for the sea shipping and air shipping... Gone to the post office, as usual trend, the Q is terrible long that need to wait at least 15mins till your turn... WTF??!!! So try to hunt for brochure or any poster stating the price...no luck.....
then saw one corner with a office table and one lady sitting there reading newspaper... Ohh... pay to read newspaper during office hours... good huh.... on the table with a sign saying service counter... so sounds like is enquiry counter too... So head there and ask for info.... feedback I got is "kena tanya kounter sana"... bukan sini... then she continue read her paper.... WTF!!!??? service counter not for asking info... hahahaha....need to Q for over 15mins just for the pricing... yea rite.... so what to do... Jump Q.....
Great Service!
1 Comments:
That kind of customer service attitude is known as "cemerlang gemilang terbilang", and not to forget "unggul". You challenge angmo to do like that and see whether they can or not ???
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